IT Administrator

ANINE BING is looking for an IT Administrator to join our team in Los Angeles.

This role is essential in managing and optimizing our company's computer infrastructure and providing technical assistance across various user-end technologies, including desktop computers, mobile devices, printers, and point-of-sale equipment. You will also maintain network configurations, ensure device functionality, and implement security protocols to support our IT infrastructure.

If you’re the ideal candidate, you have a strong background in IT support and administration, with the ability to troubleshoot hardware and software problems, implement new technologies, and optimize performance. You’re adaptable, detail-oriented, and possess strong problem-solving skills. You excel at working both independently and collaboratively with leadership to develop sustainable systems for the company. Your excellent customer service skills and ability to communicate effectively with employees and stakeholders are key to ensuring a positive employee experience.

This role is based at our Los Angeles HQ and reports to the Sr. Director of IT. Note: this role is hybrid and requires in-office attendance on Wednesdays and Thursdays at a minimum.

Responsibilities Include:

Provide technical support for PCs, MacBooks, mobile devices, printers, and point-of-sale equipment.
Manage and maintain company networks, servers, and telecommunications systems.
Configure, upgrade, and install hardware and software to meet company objectives.
Implement security protocols to ensure system integrity.
Utilize Mobile Device Management (MDM) solutions for remote setup and security of devices.
Communicate effectively with employees and stakeholders, providing excellent customer service and ensuring a positive employee experience.
Document IT processes and configurations for reference and troubleshooting.
Collaborate with vendors to address current and future IT needs.

Requirements:

5+ years of experience in IT support and administration, with strong troubleshooting skills (hardware and software).
Solid understanding of basic networking concepts (e.g., TCP/IP, VPN, firewalls).
Experience in implementing and managing corporate security protocols.
Proficiency in using MDM solutions for device management and security.
Experience administering Identity Management Solutions (IDM), e.g., Okta, Saviynt, or similar platforms.
Excellent communication and customer service skills, with the ability to work effectively with employees, stakeholders, and end users.
Strong problem-solving abilities and attention to detail.
Ability to work independently on projects with limited oversight.
Willingness to be on call after hours and on weekends when necessary.
Bachelor's degree in computer science, information technology, or a related field (preferred); relevant certifications are a plus.

Benefits & Perks

Work/Life Balance: Flexible work schedules and time off, paid holidays throughout the year, extra days off in the summer
Wellness: ANINE BING covers 75% of costs for your medical, dental, and vision insurance and offers an array of other benefits for you and your dependents, including a generous parental leave program
And more: Generous employee discount and wardrobe

Compensation

The anticipated base salary range for this role is $70,000 - $85,000

Working at ANINE BING

ANINE BING seeks to empower its employees by providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Diversity and inclusion is critical to our success as a global brand, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

More about ANINE BING

ANINE BING is a Los Angeles-based fashion house started in 2012 that blends elements of Scandinavian simplicity with American energy to offer modern wardrobe essentials for women seeking a timeless yet rebellious approach to everyday style. Since its launch, ANINE BING has built a global brand represented across 90+ countries, including brick-and-mortar retail stores in cities worldwide.

Headquartered in Los Angeles, ANINE BING has over 200 employees and is backed by key investors, which include Index Ventures founder Danny Rimer (Facebook, Dropbox, Roblox, Net-A-Porter), Greycroft Partners founder Dana Settle (Bumble, Cuyana, Farfetch), and Felix Capital founder Frederic Court (Goop, Farfetch, Vitrue, Dailymotion).